Shipping policy

Shipping Policy

This Shipping Policy explains how orders are processed and delivered when you shop at Circuit Harbor Supply Co.

Shipping Policy

This Shipping Policy explains how orders are processed and delivered when you shop at Circuit Harbor Supply Co. By placing an order, you agree to the terms below.

1. Order processing time

  • All orders are processed within 1–5 business days after payment is received.

  • Processing includes order verification, quality checks, and packaging by our fulfillment partners.

  • During peak seasons, promotions, or unexpected supplier delays, processing may take a little longer. We will do our best to keep you updated if there are significant delays.

2. Estimated delivery times
We work with multiple fulfillment partners and shipping carriers (including warehouses in the US and overseas). Delivery times depend on the product and destination. The time frames below are estimates only and are not guaranteed:

  • United States: usually 7–18 business days after processing.

  • Canada, UK, EU: usually 7–20 business days after processing.

  • Australia & New Zealand: usually 7–20 business days after processing.

  • Rest of world: usually 10–25 business days after processing.

Deliveries may be affected by customs inspections, local postal service performance, weather, or holidays. In rare cases, shipments can take longer than the ranges above.

3. Tracking your order

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

  • Tracking updates may take 2–5 business days to appear, especially while the package is in transit between facilities or crossing borders.

  • If your tracking has not updated for more than 10 business days, please contact us so we can check with our shipping partners.

4. Shipping fees

  • Shipping costs (if any) are displayed at checkout before you complete your purchase.

  • Occasionally we may offer free or discounted shipping promotions; these are subject to change at any time.

5. Incorrect addresses and failed deliveries

  • Please make sure your shipping address is complete and correct at the time of purchase.

  • We are not responsible for orders that are lost, delayed, or returned due to incorrect or incomplete addresses provided by the customer.

  • If an order is returned to sender due to an address issue or repeated failed delivery attempts, we may offer reshipment at the customer’s expense, where possible.

6. Customs, duties, and taxes (international orders)

  • International shipments may be subject to customs inspections, import duties, VAT/GST, or other local taxes and fees, which are not included in our prices unless stated otherwise.

  • These charges are the customer’s responsibility and are determined by your local customs office. We do not control these fees and cannot predict their amount.

7. Late or missing orders

  • If your order has not arrived 30 business days after shipment for most countries (or 40 business days for remote regions), please contact us with your order number.

  • After verifying the situation with our fulfillment partners, we may, at our discretion, reship your order or issue a refund/credit according to our Returns & Refunds Policy.

8. Damaged, defective, or wrong items

  • If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photo/video evidence.

  • We will work with our suppliers to resolve the issue and may provide a replacement or refund in line with our Returns & Refunds Policy.

9. Countries we ship to

  • We currently ship to most countries worldwide. Some destinations may be excluded due to carrier restrictions, customs rules, or supplier limitations.

  • If we are unable to ship to your country after an order is placed, we will cancel the order and issue a full refund.

10. Contact us
If you have any questions about shipping or your order status, please contact us at jake.c@circuitharborsupply.com and include your order number in the message.

Shipping Policy

This Shipping Policy explains how orders are processed and delivered when you shop at Circuit Harbor Supply Co. By placing an order, you agree to the terms below.

1. Order processing time

  • All orders are processed within 1–5 business days after payment is received.

  • Processing includes order verification, quality checks, and packaging by our fulfillment partners.

  • During peak seasons, promotions, or unexpected supplier delays, processing may take a little longer. We will do our best to keep you updated if there are significant delays.

2. Estimated delivery times
We work with multiple fulfillment partners and shipping carriers (including warehouses in the US and overseas). Delivery times depend on the product and destination. The time frames below are estimates only and are not guaranteed:

  • United States: usually 7–18 business days after processing.

  • Canada, UK, EU: usually 7–20 business days after processing.

  • Australia & New Zealand: usually 7–20 business days after processing.

  • Rest of world: usually 10–25 business days after processing.

Deliveries may be affected by customs inspections, local postal service performance, weather, or holidays. In rare cases, shipments can take longer than the ranges above.

3. Tracking your order

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

  • Tracking updates may take 2–5 business days to appear, especially while the package is in transit between facilities or crossing borders.

  • If your tracking has not updated for more than 10 business days, please contact us so we can check with our shipping partners.

4. Shipping fees

  • Shipping costs (if any) are displayed at checkout before you complete your purchase.

  • Occasionally we may offer free or discounted shipping promotions; these are subject to change at any time.

5. Incorrect addresses and failed deliveries

  • Please make sure your shipping address is complete and correct at the time of purchase.

  • We are not responsible for orders that are lost, delayed, or returned due to incorrect or incomplete addresses provided by the customer.

  • If an order is returned to sender due to an address issue or repeated failed delivery attempts, we may offer reshipment at the customer’s expense, where possible.

6. Customs, duties, and taxes (international orders)

  • International shipments may be subject to customs inspections, import duties, VAT/GST, or other local taxes and fees, which are not included in our prices unless stated otherwise.

  • These charges are the customer’s responsibility and are determined by your local customs office. We do not control these fees and cannot predict their amount.

7. Late or missing orders

  • If your order has not arrived 30 business days after shipment for most countries (or 40 business days for remote regions), please contact us with your order number.

  • After verifying the situation with our fulfillment partners, we may, at our discretion, reship your order or issue a refund/credit according to our Returns & Refunds Policy.

8. Damaged, defective, or wrong items

  • If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photo/video evidence.

  • We will work with our suppliers to resolve the issue and may provide a replacement or refund in line with our Returns & Refunds Policy.

9. Countries we ship to

  • We currently ship to most countries worldwide. Some destinations may be excluded due to carrier restrictions, customs rules, or supplier limitations.

  • If we are unable to ship to your country after an order is placed, we will cancel the order and issue a full refund.

10. Contact us
If you have any questions about shipping or your order status, please contact us at jake.c@circuitharborsupply.com and include your order number in the message.

. By placing an order, you agree to the terms below.

1. Order processing time

  • All orders are processed within 1–5 business days after payment is received.

  • Processing includes order verification, quality checks, and packaging by our fulfillment partners.

  • During peak seasons, promotions, or unexpected supplier delays, processing may take a little longer. We will do our best to keep you updated if there are significant delays.

2. Estimated delivery times
We work with multiple fulfillment partners and shipping carriers (including warehouses in the US and overseas). Delivery times depend on the product and destination. The time frames below are estimates only and are not guaranteed:

  • United States: usually 7–18 business days after processing.

  • Canada, UK, EU: usually 7–20 business days after processing.

  • Australia & New Zealand: usually 7–20 business days after processing.

  • Rest of world: usually 10–25 business days after processing.

Deliveries may be affected by customs inspections, local postal service performance, weather, or holidays. In rare cases, shipments can take longer than the ranges above.

3. Tracking your order

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

  • Tracking updates may take 2–5 business days to appear, especially while the package is in transit between facilities or crossing borders.

  • If your tracking has not updated for more than 10 business days, please contact us so we can check with our shipping partners.

4. Shipping fees

  • Shipping costs (if any) are displayed at checkout before you complete your purchase.

  • Occasionally we may offer free or discounted shipping promotions; these are subject to change at any time.

5. Incorrect addresses and failed deliveries

  • Please make sure your shipping address is complete and correct at the time of purchase.

  • We are not responsible for orders that are lost, delayed, or returned due to incorrect or incomplete addresses provided by the customer.

  • If an order is returned to sender due to an address issue or repeated failed delivery attempts, we may offer reshipment at the customer’s expense, where possible.

6. Customs, duties, and taxes (international orders)

  • International shipments may be subject to customs inspections, import duties, VAT/GST, or other local taxes and fees, which are not included in our prices unless stated otherwise.

  • These charges are the customer’s responsibility and are determined by your local customs office. We do not control these fees and cannot predict their amount.

7. Late or missing orders

  • If your order has not arrived 30 business days after shipment for most countries (or 40 business days for remote regions), please contact us with your order number.

  • After verifying the situation with our fulfillment partners, we may, at our discretion, reship your order or issue a refund/credit according to our Returns & Refunds Policy.

8. Damaged, defective, or wrong items

  • If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photo/video evidence.

  • We will work with our suppliers to resolve the issue and may provide a replacement or refund in line with our Returns & Refunds Policy.

9. Countries we ship to

  • We currently ship to most countries worldwide. Some destinations may be excluded due to carrier restrictions, customs rules, or supplier limitations.

  • If we are unable to ship to your country after an order is placed, we will cancel the order and issue a full refund.

10. Contact us
If you have any questions about shipping or your order status, please contact us at jake.c@circuitharborsupply.com and include your order number in the message.